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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Larson

October 2, 2026

5  out of  5
rating by Jim Larson
"Sandra did a great job of helping me to understand the pricing of my billing statement. She was very easy to work with and very knowledgeable of my account."
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Leah Cummings

September 28, 2026

5  out of  5
rating by Leah Cummings
"Sandra was so helpful & very knowledgeable! But most of all she was so nice!"
We responded:
"Thank you, Leah! I'm glad to hear that our team was able to assist you with knowledge and kindness. We always aim to provide a helpful and friendly experience. Let us know if we can help with anything else!"
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Trevor Klein

September 25, 2026

5  out of  5
rating by Trevor Klein
"Sandra was energetic and eager to get me the best coverage! She was excellent!!"
We responded:
"Thank you, Trevor! I'm glad to hear that Autry made such a positive impression. We take pride in having a team that's both personable and professional. Let us know if we can help with anything else!"
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Leezah

September 24, 2026

5  out of  5
rating by Leezah
"Agent Sandra ,
Answered all my Questions and worked around my crazy schedule to connect with me , every time she called, I missed her call and then I would call her back.
She continued following up on this phone tag with me and finally caught me she was always so kind and patient and friendly. thank you State Farm I had a great experience with this agent."
We responded:
"Leezah, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you effectively and accommodate your schedule. It's great to know you had a positive experience with our patience and friendliness. We're always here if you need anything else!"
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Drake Brown

September 24, 2026

5  out of  5
rating by Drake Brown
"Sandra was absolutely incredible and a pleasure to have around to help!!"
We responded:
"Drake, thank you for taking the time to leave us a review! I'm happy to hear that Sandra made such a positive impact and was a pleasure to work with. We're lucky to have her on our team. Feel free to reach out if you need anything else!"
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Katharine Lo

September 22, 2026

5  out of  5
rating by Katharine Lo
"I’m writing this review to express my immense gratitude for the care that I’ve experienced through Sandra at Mikes office in Hilliard. I have been insured with State Farm for about 5 years now, and Sandra is the real deal. Her immense knowledge paired with genuine care and compassion allows her to keep me fully informed and aware of my options. Prior to Sandra, I felt like I didn’t truly understand my insurance, but as she’s been helping me navigate my options, she’s also been building my confidence and empowering me to make the right decisions for myself. Educating me about my options melds into meaningful conversations about the unexpected aspects of life and how to prepare for them. Genuinely, if you’re having a bad day, a phone call with Sandra will leave you smiling and feeling lighter; and I don’t think I’ve ever had that experience when navigating insurance options. All that to say, Sandra is incredible at what she does. If you are looking for someone who genuinely cares and wants to help you make informed decisions (all while working within a specific budget and saving money), Sandra is pretty much overqualified to get the job done. Thank you, Sandra, for being so good at what you do. You make insurance feel easy :)"
We responded:
"Thank you, Katharine, for sharing your experience! I'm so happy to hear that you've had such a positive journey with our office. It's wonderful to know that our team's knowledge and compassion have made a difference for you. We're glad to have helped you feel confident and informed. If there's anything else we can do for you, just let us know!"
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nathan horn

September 22, 2026

5  out of  5
rating by nathan horn
"jeff was wonderful and very helpful"
We responded:
"Thank you, Nathan! I'm glad to hear that Jeffrey was able to assist you so well. We appreciate your feedback and are here if you need anything else!"
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Zikioue Mohand

September 22, 2026

5  out of  5
rating by Zikioue Mohand
"Melissa is
heplful, welcoming, friendly and very professional"
We responded:
"Thank you, Zikioue! I'm happy to hear that Melissa made such a positive impression with her helpful and professional approach. We're proud to have her on our team. Let us know if we can help with anything else!"
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Wayne Lawrence

September 17, 2026

5  out of  5
rating by Wayne Lawrence
"autry denson"
We responded:
"Wayne, thank you for the 5 stars! I'm glad to know that Autry was able to assist you. We appreciate your support!"
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Tiziri Hamidj

September 11, 2026

5  out of  5
rating by Tiziri Hamidj
"That was a great experience 🤩"
We responded:
"Tiziri, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with our office. We're always here if you need anything else!"
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Dirk Brown

September 11, 2026

5  out of  5
rating by Dirk Brown
"EXCELLENT CUSTOMER SERVICE!!!"
We responded:
"Dirk, thank you for the 5 stars! I'm happy to hear that you had an excellent experience with our customer service. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
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Pati DeCesaro

September 4, 2026

5  out of  5
rating by Pati DeCesaro
"I was so pleased with the amazing customer service that I received from Ann! She was professional, patient, competent and compassionate. She helped me navigate through the claims process when my anxiety overwhelmed my ability to function. We need more Anns in the world!"
We responded:
"Thank you for your wonderful feedback, Pati! I'm delighted to hear that Ann provided such exceptional service and support during your claims process. Her professionalism and compassion truly make a difference. If you need anything else, feel free to reach out anytime!"
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Michael Hance

September 4, 2026

5  out of  5
rating by Michael Hance
"Had an accident with a deer. They went above and beyond to get things done fast and efficient. Thanks"
We responded:
"Michael, thank you for taking the time to leave us a review! I'm happy we could assist you quickly and efficiently after your accident. We're here to help if you need anything else!"
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Lisa Holmes

September 4, 2026

5  out of  5
rating by Lisa Holmes
"Sandra is amazing to work with!!!! Love her!!"
We responded:
"Lisa, thank you for taking the time to leave us a review! I'm glad to know you had a great experience working with our team. We appreciate your support!"
Profile photo of ayan ali

ayan ali

September 3, 2026

5  out of  5
rating by ayan ali
"I had such a great experience working with Autry! This was my first time having to purchase renters insurance on my own, so I honestly didn’t know much about the different coverage options or what I should be looking for. I initially signed up for a policy online just to make sure I had the required coverage, but I later realized I was paying more than I needed to.

After speaking with Autry, he took the time to walk me through everything, explain my options, and actually educate me on my renters insurance and coverage. He made everything extremely easy to understand and never made me feel rushed or pressured. He was able to get me better coverage while saving me about $11 a month compared to the policy I originally had.

The entire process of switching over to State Farm was incredibly simple and stress free. I really appreciated how patient, knowledgeable, and thorough Autry was throughout the process. I genuinely felt like he was looking out for my best interest and making sure I had the right coverage at a price that made sense for me.

I’m extremely happy that I made the switch and would highly recommend State Farm, and especially working with Autry to anyone looking for insurance. If you’re unsure about your coverage or just want to know if you could be getting a better rate, definitely reach out to him. He made what I expected to be a confusing process incredibly easy!"
We responded:
"Ayan, thank you for taking the time to leave us a review! I'm really happy to hear that Autry was able to make your experience with insurance so positive and straightforward. It's great to know he could help you find better coverage while saving you money. We always aim to ensure our customers feel informed and supported, and it sounds like Autry did just that. We're glad to have you with us, and if you ever need anything else, feel free to reach out!"
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Sonja Ness

August 21, 2026

5  out of  5
rating by Sonja Ness
"I have used Mike McClaskie for many years. Everyone in the office is so knowledgeable. I have never once had a bad interaction with anyone there, and nor have they tried to sell me on coverage I do not need. I would highly recommend!"
We responded:
"Thank you, Sonja! I'm happy to hear that you've had such positive experiences with our office over the years. We always strive to provide honest and knowledgeable service. Your recommendation means a lot to us. Let us know if we can help with anything else!"
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Tazar Makiana

August 20, 2026

5  out of  5
rating by Tazar Makiana
"Great service. Jeff was great!"
We responded:
"Tazar, thank you for taking the time to leave us a review! I'm happy to hear that Jeff provided you with great service. We're here to make your experience as smooth as possible. Let us know if we can help with anything else!"
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Danny Wilson

August 18, 2026

5  out of  5
rating by Danny Wilson
"Jeffrey was super chill. Great guy. Thank you State Farm and Jeffrey!"
We responded:
"Danny, thank you for taking the time to leave us a review! I'm glad to hear that Jeffrey made a positive impression. We appreciate your support!"
Profile photo of Dillon Hoover

Dillon Hoover

August 14, 2026

5  out of  5
rating by Dillon Hoover
"Jeffrey and Melissa did an awesome job of getting me insured today!!!"
We responded:
"Dillon, thank you for taking the time to leave us a review! I'm glad our team was able to help you get insured today. We appreciate your support!"
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Lyapt Akbou

August 13, 2026

5  out of  5
rating by Lyapt Akbou
"Melissa was very helpful! Recommend her ."
We responded:
"Lyapt, thank you for taking the time to leave us a review! I'm glad we could assist you effectively. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"
Profile photo of Yacine Baouz

Yacine Baouz

August 13, 2026

5  out of  5
rating by Yacine Baouz
"Thank you for the service ! Melissa is great ."
We responded:
"Yacine, thank you for the 5 stars! I'm glad you received great service. We're here if you need anything else!"
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Paul Beckner

August 11, 2026

5  out of  5
rating by Paul Beckner
"You got everything fast and easy"
We responded:
"Paul, I'm happy to hear that you found everything fast and easy with our office. Let us know if we can help with anything else!"
Profile photo of Mahmoud Alhennawi

Mahmoud Alhennawi

August 6, 2026

5  out of  5
rating by Mahmoud Alhennawi
"Good service today and a reasonable price for my car insurance. Melissa was a wonderful person and I recommend dealing with her. Thank you!"
We responded:
"Thank you, Mahmoud! I'm glad to hear you had a good experience with us and found our car insurance pricing reasonable. Melissa is indeed wonderful, and I'll make sure she knows about your kind words. We're always here to help if you need anything else!"
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Casper Towing

August 5, 2026

5  out of  5
rating by Casper Towing
"Melissa has been so helpful ! Highly recommended ."
We responded:
"Thank you, Casper Towing! I'm glad to hear that Melissa has been so helpful to you. We appreciate your recommendation and are here if you need anything else."
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Tyana Floyd

August 4, 2026

5  out of  5
rating by Tyana Floyd
"Thank you, Jeffrey, for your help today and our conversation! It was a pleasure meeting and speaking with you!"
We responded:
"Tyana, I'm glad Jeffrey could assist you and that you enjoyed your conversation with him. We appreciate your feedback and are here if you need anything else!"